How long will it take to receive my order?
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Your order will typically be delivered within 3 to 5 business days from the date of order confirmation. This timeframe may vary depending on the delivery method chosen and your location.
The different delivery methods available
We offer several delivery options to meet your needs:
Standard Delivery (3-5 business days)
Our standard delivery method allows you to receive your order directly at your home within 3 to 5 business days. Delivery fee: €5.90 (free for orders over €60)
Express Delivery (24-48h)
Need your order quickly? Choose express delivery and receive your items within 24 to 48 business hours. Delivery fee: €9.90
How is my order processed?
Once your order is validated and your payment confirmed, here are the steps:
- Preparation : Your order is carefully prepared in our warehouses within 24 hours.
- Shipping : Your package is entrusted to our partner carrier.
- Delivery : Your order will arrive at the address provided within the chosen timeframe.
How can I track my order?
As soon as your order is shipped, you will receive a confirmation email containing a tracking number. This number allows you to track your package in real time until it is delivered.
Frequently Asked Questions about Delivery
What should I do if my order is delayed?
If your order hasn't arrived within the stated timeframe, first check the status of your package using the tracking number. In case of an unusual delay, please don't hesitate to contact our customer service team, who will provide a solution promptly.
Can I change the delivery address after placing my order?
As long as your order has not been shipped, you can change the delivery address by contacting our customer service. Once the package has been shipped, no changes can be made.
What is your return policy?
You have 14 days from the date of receipt of your order to return it. Items must be returned in their original condition, unused, and in their original packaging. For more information, please see our dedicated returns page .
Need help?
Our customer service is available from Monday to Friday, 9am to 6pm, to answer all your questions about delivery times and order tracking.
📧 Email: hugo@le-cornichon.com